More and more businesses are turning to hosted phone systems instead of traditional on-site PBX’s. Why? Well, there are many reasons – they are more flexible, cost effective, reliable and more. If your organisation is still relying on a traditional PBX system and considering upgrading, it could be time to transition to a hosted system and experience the various benefits that cloud-based technology has to offer.
But, what even is a hosted PBX system? Basically, your entire phone system is stored in the cloud, using the latest VoIP (Voice over IP) technology. By using VoIP technology to host your phone system, you can enjoy a highly secure, resilient and scalable phone system solution for your business that provides a range of flexible features including call recordings, call logs, digital copies of call recordings and more.
With a hosted PBX solution, your business can take advantage of all the benefits that traditional PBX offers – all at a reduced cost. As your service provider hosts your PBX system, it instantly eliminates the costs of installation, operation and maintenance, meaning you can focus resources on other priorities within your company.
No On-Site Hardware
When using a traditional PBX solution, you are required to house physical hardware on-site and will be responsible for its installation and maintenance. Cables, wires and switchboards are just some of the components you need to keep on-site. This can be a complex issue for growing businesses who are attempting to maintain and increase extension numbers, for example.
Due to advances in technology, work is no longer a place we go, but a thing we can do from various locations. Whether it be your kitchen or a coffee shop, hosted PBX will allow your employees to work from anywhere, at any time, with one single device.
Maintaining Reliability and Continuity
A traditional on-site PBX system will be vulnerable to forces that are outside your company’s control, such as an electrical grid outage or adverse weather conditions. With a hosted telephony system, your company can enjoy a high-level of reliability and redundancy.
One of the most catastrophic and unpredictable failures a phone system can encounter is a natural disaster. An on-site phone system would be hard to defend, meaning you might have to start from scratch if your company was unfortunate enough to suffer from one. With a hosted PBX system, you could set up in a new location, or from home, and get back to business straight away – your company’s entire set-up will still be protected in the cloud.
You don’t need an IT team to use a hosted PBX. These often come with an easy to use control panel and can be administered by staff, and support will always be on hand by your provider to assist you when you have questions.
Leading Island IT and Telecoms provider, Wi-Manx, offers businesses class-leading voice technology at a fantastic price with PlusTalk for business. To find out more about our solutions contact us today on 663333.