PlusTalk from Wi-Manx means you don’t have to worry about your home phone bill- you can call your friends and family using our leading Voice over Internet Protocol (VoIP) technology which transmits your voice over the internet rather than over costly fixed lines. What’s more when you switch to us from another island provider you can keep your existing number(s) and we will provide you with just one bill for all your services with us.
Wi-Manx PlusTalk is available together with our Broadband Plus, Velocity and Velocity Superplus packages and can also be purchased individually.
PlusTalk IOM with one of our Broadband packages is £15.98 (inc VAT)Per Month
PlusTalk UK with one of our Broadband packages is £18.98 (inc VAT)Per Month
PlusTalk Global with one of our Broadband packages is £21.98 (inc VAT)Per Month
*Prices include a multi-service discount.
If you are looking to switch your Broadband and/or Voice service(s) to Wi-Manx, you’ll need to follow our steps to assist you.
As part of the process we’ll work closely with your former provider to co-ordinate a smooth transition to your new service avoiding any overlap.
Decide which service(s) you would like to switch to us:
You can switch just your home phone or your home phone and broadband to Wi-Manx at the same time.
To commence the process, you will need to visit our dedicated Customer Service Hub on Ridgeway St in Douglas and provide proof of identity. Please bring photographic ID with you, preferably passport or driving licence, together with the most recent bill you have received from your current provider. Alternatively, if you prefer and have an online account, you can go online and show this to one of our customer service agents.
You will then be required to complete and sign a porting request form.
Once the form is completed, the sales agent will help you to submit it to the central porting service which acts as a link between the providers. The central porting service will send you a special code by text and e-mail. The code will ensure your services can be switched safely and securely.
When you receive the code, dial 190. You can do this from your home phone or in-store using your mobile phone or a phone the Customer Service agent will provide. You will be prompted to enter the phone number you are porting and the code using the keypad. Don’t worry if you make a mistake, you can just hang up and start again. If you are doing this in-store, our customer service agents will be able to help you.
Provided your number is not barred or your account suspended due to non-payment, your order will be processed, and you will be informed of its progress by text and e-mail.
The process should be completed, with your number and service(s) transferred from your old provider within 5 days of your request.
Other things you need to know