Wi-Manx Advisory – Coronavirus (COVID-19)

Wi-Manx Advisory – Coronavirus (COVID-19)

Limit Wi-Manx Datacentre Visits to Essential Only

Wi-Manx datacentres are fully operational. To minimize the risk of operational impact and for the health and safety of your employees, our employees and our communities, we ask that customers adhere to the following guidelines:

  • Restrict visits to Wi-Manx Datacentres to essential work only
  • Leverage our Wi-Manx technicians via Remote Hands whenever possible to reduce the number of people on site
  • Minimize the number of people and the amount of time spent in the Datacentre facilities

In addition to ensure we can remain focused on supporting our customers’ essential infrastructure needs

Customers that have an essential need to access the Wi-Manx will be asked to certify that they:

  • Do not have cold or flu-like symptoms
  • Have not been off-island within the last two weeks
  • Have had no known contact with someone in that same period who has been diagnosed with COVID-19

Upon arrival at the Wi-Manx Datacentre, visitors should wash their hands in the facilities at the entrance, proceed to their cage/cabinet, conduct their work and then wash their hands again as they exit the datacentre without unnecessary delay. If Wi-Manx employees are escorting a customer representative to their cage or cabinet, they will do so while maintaining a safe distance.

At the Wi-Manx Datacentre, we also ask that you please follow the below guidelines to protect the health and safety of customers and employees:

  • All visitors to our Wi-Manx Datacentre locations are encouraged to practice elevated levels of personal hygiene while in the datacentre
  • Follow all social distancing protocols and related directions from Wi-Manx employees
  • Given the risk of transmission, we are not able to continue to loan out tools

Our precautions also include the below preparations within our offices and datacentres:

  • Wi-Manx employees have been divided into teams which will work in isolation to each other
  • We have reduced staffing to business-critical only Wi-Manx personnel onsite
  • Wi-Manx has engaged business-critical vendors and partners with the goal of ensuring necessary supplies and services will continue to be provided or are on standby in the case of a long-term event

Wi-Manx has activated our business continuity plans with the goal of ensuring seamless operations throughout this situation. Our actions continue to reflect the company’s focus on:

  • The health and safety of our customers, partners and employees
  • The continuity of our services as a provider of critical telecommunication infrastructure in the Isle of Man
  • Compliance with governmental regulations and public health guidance globally,

We greatly appreciate your understanding and cooperation throughout this current situation. We will continue to closely monitor this situation at a global level and will keep you informed of any significant changes to these guidelines and procedures. Please continue to visit our website for the latest information. If you have any questions regarding our response to the coronavirus, please contact your Account Manager.

Wi-Manx is the Isle of Mans leading unified communications provider. We supply businesses with a range of next generation communication technologies.
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