Why VoIP is Good for Business

Why VoIP is Good for Business

The days of needing to be sat at your office desk, with your phone held between your head and shoulder, while you take part in a conference call are quickly becoming a thing of the past.

Accountancy firm PwC are just one of the many companies that are shifting away from traditional phone systems and are now adopting a more “mobile first” and flexible working culture, which is much more suitable for the modern business environment. The growing reliance on broadband for workplace communications is a mere reflection of the bigger digital transformation that is taking place in homes, and in businesses.

VoIP (Voice over IP) technology has undoubtedly taken off, but many small businesses are still on the fence as to whether they should make the switch. Switching phone systems can be an unsettling thought for business owners who feel that their current telephone system is doing exactly what it needs. However, there are many benefits to switching to a cloud-based phone system.

If you are still unsure whether you should switch your existing telephony system for a cloud telephony system, here are five reasons why you should make the switch.


Enjoy Increased Mobility

The modern workplace is changing. More and more businesses are adopting flexible working policies, which allow their employees to work remotely and use their own devices. With a VoIP system you only need a WiFi connection and you can be contacted anywhere on the same number – either on your laptop or your smartphone.

With studies showing that 74 percent of office workers believe working flexibility has boosted their productivity, it is no surprise that more companies are looking to adapt their technologies to allow it.


Reduce Costs

Since VoIP uses the internet to send and receive calls, local and international calls are significantly cheaper, meaning you can make substantial savings in the long term.

Traditional phone systems will generally require additional set-up and ongoing maintenance costs, as well as expensive phone bills. However, with a VoIP solution, specialised hardware is not required, therefore you may not have to replace your existing phones.


Future Proof Your Business

Technology is advancing at unprecedented levels and many small businesses worry that their investments in technology and infrastructure will be rendered useless within a few years. This can be seen with past investments in phone systems, as parts or replacements can become difficult to find and calls become costly.

The difference between having an onsite PBX vs a hosted PBX solution is that you remove the expensive maintenance contract and you gain redundancy. With Wi-Manx, your hosted telephony system will be hosted in our state-of-the-art datacentre – meaning that you can enjoy a highly secure, resilient and scalable phone system solution. You will receive a future-proof phone system that is regularly upgraded, and which provides enhanced serviced functionality.


Gain a Competitive Advantage

As a small business, choosing a hosted VoIP system will mean that you enjoy enterprise-level features, monthly cost savings, increased mobility and flexibility and avoidance of your investments becoming obsolete. Importantly, you will also be able to program features to improve communications, both internally and externally.

All of this will give you a considerable competitive advantage over businesses using a traditional phone system. Make the switch and enable your business to flourish in today’s competitive market landscape.


Leading Island Technology and Telecoms provider Wi-Manx offers businesses class-leading voice technology at a fantastic price with PlusTalk for business. To find out more about our solutions contact us today on 663333.