Optimising Remote Working and Collaboration with Mitel

Optimising Remote Working and Collaboration with Mitel

With more people than ever working from home, keeping your company connected has never been more important. Effective communication is essential for successful remote working and sustained productivity- but can be difficult to achieve. By equipping your business with the right technology, you can continue communicating and collaborating efficiently, allowing your team to work together despite working apart.

As the Island’s only locally-owned provider of Mitel services, Wi-Manx can create a bespoke solution for your business. Powering over seventy million users across 100 countries, Mitel is an industry-leading unified communications provider, supplying hardware, software and cloud-based solutions to companies across an array of industries. As a Mitel Gold Partner, Wi-Manx is perfectly positioned to deliver and support your business with industry-leading Mitel solutions.

Remote Working Solutions With Mitel

With a Mitel phone system from Wi-Manx, you can access your company phone from any location, on any internet connected device using MiCollab- Mitel’s built-in collaborative feature. Allowing you to make and take company calls using VoIP technology, MiCollab’s softphone application allows you to work effectively from any location, meaning you can increase productivity, develop new business processes and encourage effective collaboration despite working remotely. MicCollab can be downloaded on multiple devices, including laptops and smartphones, meaning your team can stay connected with clients and colleagues without the need for additional hardware or IT management. This cloud-based approach ensures that our solutions are fully scalable to your unique business needs and can be adapted as your company grows and develops.

With your phone system no longer tied to your office, you can implement flexible or remote working without sacrificing productivity. Our mobile-first solution means that those important calls can be answered no matter where you are, so you can always take your office on the go. With QR codes for simplified set-up, you can implement remote working with minimal effort or disruption to your business.

Our cloud-based softphone application also provides built-in business continuity and disaster recovery to protect your business against the unexpected. With your data safely stored in our state-of-the-art datacentres, you can access your company phone system even when access to your office is restricted. If bad weather, illness or property damage stop you from going into work, you can still receive company calls via your smartphone or laptop, ensuring your business can continue operating no matter what.

Collaboration And Communication With MiCollab

Designed to facilitate effective communication, MiCollab is a cloud-hosted solution that provides a collaborative workspace for you and your employees. Unifying voice, video, messaging and web conferencing into one integrated app, your team can stay connected with their preferred method of communication, encouraging effective collaboration and increased productivity.

Remotely accessible from any device with an internet connection, you can equip your business with a unified, comprehensive communication platform. Implementing a consolidated and consistent communication process across your business can facilitate effective collaboration, whether your employees are at the office or at home.  A simplified platform allows your employees to instantly exchange ideas, knowledge and insights, enabling them to work together efficiently, and resolve issues quickly.

Unifying those key collaborative functions such as instant messaging and web conferencing with a softphone application means all your communication tools are integrated into one user-friendly interface. With multi-party audio and video conferencing options, you can arrange team meetings or one-to-ones without having to use a third-party provider. Integrated audio and video options are ideal for remote working, helping to replicate those organic face to face interactions and meetings that would otherwise occur at the office. These more personal forms of communication help to humanise remote working, ensuring your team remains connected and minimising the risk of miscommunication or confusion.

MiCollab can also be integrated with other business applications such as Outlook, IBM Sametime and Google applications, meaning you can spend less time flipping between apps and more time collaborating with your colleagues. Micollab’s extensive collaboration features also include to-do lists, project assessment, progress tracking and content streaming, allowing you to effectively manage workloads and projects, whilst closely monitoring progress and productivity.

Expert Support From Wi-Manx

Part of Elite Group, Wi-Manx is a local company with multinational connections. When you choose Wi-Manx, your business is not only supported by our expert engineers here on Island but also with the additional resources and skills of Elite Group. Through this connection, we have formed premium partnerships with some of the biggest names in the industry.

Our status as a Mitel Gold Partner reflects our commitment to providing world-class unified communication solutions and shows that we’re supported by the best in the business. When you choose Wi-Manx for your Mitel remote working and collaboration solution, you’ll be supported by a dedicated Account Manager and our award-winning, Mitel accredited engineers. With over 15 years’ industry experience, our expert team can create the perfect solution for you and your business.


For more information on our Mitel remote working and collaboration solutions,  please call 663333 or email us at  business@wimanx.com

Contact us Wi-Manx