Modernising Your Voice Solutions With a Hosted PBX by Wi-Manx

Modernising Your Voice Solutions With a Hosted PBX by Wi-Manx

As your business adapts in these times of change, make sure your business is fully future proofed with a hosted PBX by Wi-Manx.  With our hosted PBX, you can modernise your voice solution and the way your business communicates. As we move away from fixed telephone lines and towards more efficient and cost-effective VoIP technology, make sure your business stays ahead of the curve with our hosted PBX solutions.  So how can your business benefit from a hosted PBX?

 

Reduce Call Costs With VoIP Technology

A hosted PBX allows you to move your voice solution from fixed lines to the more reliable and flexible VoIP, so you can make calls over ethernet circuits and the internet rather than traditional phone lines. When you choose a hosted PBX by Wi-Manx, we utilise SIP trunking as standard, so your business benefits from high quality calls and significantly reduced rates for 01, 02, 03 and other national and international numbers.  With easy installation and smooth transitions, you can add SIP trunks quickly and easily, so your business will be far better positioned to manage growth as well as seasonal call influxes. With SIP trunks, your business can transition to a more cost-effective solution, replacing your traditional voice services and ensuring your business moves away from outdated fixed line technology.

 

Adapt Your Solution to Your Business Needs

With our range of fully scalable hosted PBX solutions, you can tailor your PBX to your exact business requirements, so you can be sure that you only pay for the services you need, and never pay for unnecessary add-ons. All our solutions are hosted in one of our state-of-the-art datacentres, which are proactively monitored and upgraded by our expert engineers and protected by the latest physical and cyber security technology.

 

Standard PBX Options

With unlimited extensions, hunt groups and comprehensive call control features, our standard PBX solution can accommodate those basic voice requirements that are vital to productive business communication. Call control features include:

  • Call Redial
  • Call Transfer
  • Caller ID
  • User defined Dial-Plans
  • Call Forwarding
  • Extension Dialling
  • Answering Rules
  • Transfer to Voicemail
  • Call Park and Retrieve
  • Music-on-hold
  • Email Notifications

 

Advanced PBX Option

Our advanced PBX option includes all the features of our standard PBX with additional advanced call control options and integrated productivity applications. Advanced features include:

  • Call Barge and Call Screening
  • Call Teach Mode
  • Hot Desking
  • Listen in Mode
  • Basic Call Reporting
  • Request Call Details
  • Fax-to-Email
  • Agent Group
  • IOS/Android/Windows soft client
  • 90 day Call Recording
  • Optional Multi-device soft client, including presence, screen sharing & multi-party conferencing
  • Optional Advanced Call Reporting

 

Build Flexibility and Scalability Into Your Business

When you choose a hosted PBX from Wi-Manx, you choose to free your phone system from the physical constraints of outdated technology. With your hosted PBX securely stored in the cloud, your company phone system is accessible from any location, not just your office. A hosted PBX from Wi-Manx builds flexibility and scalability into your business, so you can easily adapt your voice solution as your business develops.

With the ability to integrate additional seats or handsets, your phone system can expand as your business grows. A hosted PBX can connect multiple sites under a single phone system, allowing identical communication processes across multiple offices and no call charges, no matter if they’re on Island, in the UK or further afield. Indeed, our hosted PBX is perfect for businesses wishing to offer flexible and remote working options to employees, providing a uniform communication experience from any location and allowing access to the company system through an IP phone or smart device.

 

Easily Add Additional Extensions

With the ability to add additional extensions as needed, our hosted PBX solution can be scaled up, or down, to suit your changing business needs. Here at Wi-Manx, we can offer a range of physical SNOM handsets to suit any budget, from entry-level, cost-effective devices to high-performance phones as well as software clients for desktop and mobile devices. SNOM handsets include a range of features such as multi-level intelligent voice response, hands-free talking, audio conferencing, high resolution displays, USB ports, Bluetooth connectivity and more. Combining the latest technology, best voice quality and a clear design into all their devices, SNOM provide easy-to-use, reliable, and professional handsets that are simple to set up and maintain. If you’re looking for a user-friendly interface to improve your business communication, SNOM handset by Wi-Manx are they ideal solution for you.

 

Receive Expert Support and Ongoing Maintenance

When you choose Wi-Manx for your hosted PBX, you can be sure that your solution is backed by expert knowledge and award-winning support. With the full expertise of Elite Group behind you, you can rest in the knowledge that your voice solution will be delivered to the highest standard, for an optimum customer experience.

Our award-winning engineers can deliver and install your hosted PBX solution in just 5 days* and can offer out-of-hours installation options to minimise disruption to your business, ensuring a smooth transition to your new phone system. Our out of the box PBX solutions make this transition easy and efficient, so your business can benefit from a sophisticated communication platform without the hassle of managing your IT; our dedicated support team can take care of this for you.

At Wi-Manx, our expert support doesn’t stop after installation. When you choose a hosted PBX from Wi-Manx, our support team will proactively manage your voice solution, applying regular updates with the latest enhancements to ensure you never experience any outages or technical disruptions. In the unlikely scenario that you experience any technical issues, our expert support staff will respond as quickly as possible, so your business can get back up and running with minimal downtime.

*subject to hardware and connectivity requirements

 

Integrated Softphone Options with BRIA Enterprise

With a hosted PBX from Wi-Manx, you have the option to integrate a softphone application into your PBX system. Our desktop and mobile softphone application can be downloaded onto any device, meaning calls, video conferences and communications can take place via smartphone or laptop. With a user-friendly interface and integrated contacts, BRIA makes it easy to manage calls and communications, allowing your employees to manage their company telephony devices from any location, on any device connected to the internet. Having Bria downloaded on a portable device means that important calls and communications can be answered on the go, improving your company response time and internal productivity.  With robust call-control features such as call monitoring, holding, and transferring, you can have all the benefits of your company phone system in the palm of your hand.

With a cloud-based hosted PBX solution, you can equip your business with a communications system that delivers guaranteed disaster recovery and business continuity, ensuring your employees have access to your company phone system and can continue working remotely in the event of illness, bad weather or unexpected circumstances.  When working remotely, team communication is more important than ever. With this in mind, our softphone application was designed to improve internal communication, with collaborative features such as advanced messaging, screen sharing, and multi-party audio & video conferencing bringing your company together, improving team communication and encouraging the exchange of ideas.

 

A leading IT and Telecoms provider, Wi-Manx offers businesses world-class Voice solutions at a fantastic price with our Hosted PBX and Softphone application solutions.

To find out more about our Hosted PBX solutions contact us today on 663333 or email business@wimanx.com

Contact us Wi-Manx