It’s safe to say that we’ve been busy here at Wi-Manx. With social distancing measures firmly in place, we’ve been supporting our Island by keeping communities connected and helping local businesses implement remote working solutions, offering free consultations with our Wi-Manx experts to steady businesses and prepare them for the months ahead.
Our team have been getting used to working from home and adapting our delivery and installation strategies to continue providing our excellent services whilst ensuring the health and safety of our employees and the public. Remote working can be difficult, but we’ve been doing our best to keep the Wi-Manx spirit alive. We’ve met each other’s pets and family, had virtual Friday drinks and a games night.
We’re sure it’s been a busy month for all of you too, so in case you missed it, here’s how we’ve been supporting remote working and collaboration across the Island.
Our Hosted Desktop allows you to remotely access your company desktop, along with any files and applications, on any device with an internet connection. Rather than storing key documents and applications across several machines, a hosted desktop allows you to store information on centralised servers, so those important files can be accessed from any location, at any time- not just when you’re at the office. Investing in a hosted desktop affords you and your employees greater flexibility, allowing you to work remotely using either company equipment or personal devices.
With your applications and documents safely stored and backed up across our state-of-the-art datacentre, your business can continue operating even if access to the office is restricted. A hosted desktop solution is an integral part of any business continuity plan. Whether illness or bad weather prevent you and your employees from going to work, or if your building is damaged by fire or flooding, you can still access all your vital documents remotely, helping to future proof your business against the unexpected.
Beyond the added flexibility and business continuity, choosing a hosted desktop solution can ultimately save you time and money. A hosted desktop reduces the amount of time spent on managing and maintaining existing IT infrastructure, whilst reducing expenditure on new equipment, servers, and software licences. With a fixed operating cost, our hosted desktop solution allows your business to centralise data and collaborate across multiple devices for a fraction of the price and effort, helping to increase productivity whilst minimising expenditure. From as little as £44 per user with no upfront costs, let us become your dedicated IT department. As the Island’s premium IT service provider, we can take care of your hosted desktop needs.
From installation to ongoing maintenance, our expert engineers and dedicated Account Managers are here to support you and your business.
Investing in the right company phone system can improve both internal and external communication, increasing company productivity and helping your business to grow. Much like our Hosted Desktop solution, our Hosted PBX is stored securely in the Wi-Manx datacentre, allowing you to access your phone system no matter where you are. With your phone system no longer tied to one physical location, you and your employees have full access to the company communication system from anywhere, at any time; all that’s needed is an internet connection. A hosted PBX affords greater flexibility for both you and your employees, allowing for flexible and remote working options that maintain company productivity. You can also add or remove additional handsets as needed, integrating multiple sites to ensure identical communication procedures for all employees no matter whether they’re at the office or at home.
Integrating smoothly into our Hosted PBX, our BRIA soft client application allows you to access your company phone system from any device with an internet connection, meaning you can make and receive calls remotely using VoIP services. With a user-friendly interface and integrated contacts, BRIA makes it easy to remotely manage company calls and communications using a mobile, tablet or laptop. Having Bria downloaded on a portable device means that those important calls and messages can be answered on the go, allowing you to keep connected no matter where you are.
Bria Business not only allows full access to enhanced call-control features but also helps to improve internal communication between your team, allowing your employees to work together, even though they are working apart. Including features such as advanced messaging, screen sharing, and multi-party audio & video conferencing, Bria can be installed on up to 4 different devices for optimum team collaboration.
Powering over seventy million users across 100 countries, Mitel is an industry-leading unified communications provider, supplying hardware, software, and cloud-based solutions to companies across an array of industries. As a Mitel Gold Partner, Wi-Manx is perfectly positioned to deliver and support your business with industry-leading Mitel solutions.
With a Mitel phone system from Wi-Manx, you can access your company phone from any location, on any internet connected device using MiCollab– Mitel’s built-in collaborative feature. Allowing you to make and take company calls using VoIP technology, MiCollab’s softphone application allows you to work effectively from any location, meaning you can increase productivity and encourage effective collaboration despite working remotely.
MicCollab can be downloaded on multiple devices, including laptops and smartphones, meaning your team can stay connected with clients and colleagues without the need for additional hardware or IT management. This cloud-based approach ensures that our solutions are fully scalable to your unique business needs and can be adapted as your company grows and develops. With QR codes for simplified set-up, you can implement remote working with minimal effort or disruption to your business.
Designed to facilitate effective communication, MiCollab is a cloud-hosted solution that provides a collaborative workspace for you and your employees. Unifying voice, video, messaging, and web conferencing into one integrated app, your team can stay connected with their preferred method of communication. This simplified platform allows your employees to instantly exchange ideas, knowledge, and insights, enabling them to work together efficiently, and resolve issues quickly.
With multi-party audio and video conferencing options, you can arrange team meetings or one-to-ones without having to use a third-party provider. Integrated audio and video options are ideal for remote working, helping to replicate those organic face to face interactions and meetings that would otherwise occur at the office. These more personal forms of communication help to humanise remote working, ensuring your team remains connected and minimising the risk of miscommunication or confusion.
MiCollab can also be integrated with other business applications such as Outlook, IBM Sametime and Google applications, meaning you can spend less time flipping between apps and more time collaborating with your colleagues. MiCollab’s extensive collaboration features also include to-do lists, project assessment, progress tracking and content streaming, allowing you to effectively manage workloads and projects, whilst closely monitoring progress and productivity.
Including all those tried and tested Microsoft applications such as Word, Excel, PowerPoint and more, Microsoft 365 combines all your favourite business tools into one integrated productivity suite and allows you to access them on any device. Using Microsoft 365, businesses can link devices and data from any location with a single login, helping to simplify remote access and internal collaboration. Whether using office equipment or personal devices, you can simply log-on to your company account and access Microsoft applications and company documents at any time.
With your team working remotely, communication is more important than ever. Using Microsoft Teams as a hub for collaboration helps to keep you and your employees connected and communicating effectively. Part of the Microsoft suite, Teams allows you to share and edit Microsoft documents in real-time, allowing for instant collaboration between colleagues and parties outside your organisation–they don’t even need a subscription or the app, just an invite from you.
With chat, call and video meeting options, you can use one unified platform to share and discuss content, so you can continue working together, despite working apart. Multi-screen audio and video conferencing allows you to remotely host team meetings, while the chat function allows for quick questions or team announcements. You can also set up ongoing threads dedicated to a specific project or team, allowing group discussions to take place via chat. With added features such as gifs, stickers and emojis, Microsoft Teams can help you to connect in a more informal, relaxed environment, allowing professional and friendly relationships to thrive despite the distance.
With all the cloud-based technology that goes into remote working, you will want to ensure that all centralised information, including confidential documents and files, is properly protected, and backed up. With built-in encryption, anti-virus and anti-spam software, you can rest assured that your business is properly secured against cybercrime. With our award-winning support team, we can assist with Microsoft installation and management, providing ongoing support to make sure you get the most from your Microsoft solution.
Part of Elite Group, Wi-Manx is a local company with multinational connections. When you choose Wi-Manx, your business is not only supported by our expert engineers here on Island but also with the additional resources and skills of Elite Group. As certified partners of Microsoft, Citrix Systems, VMware and Mitel, we work closely with some of the biggest names in the industry, enjoying extensive access to expert knowledge and cutting-edge technology. Our premium partnerships with the best in the business reflects our dedication to delivering premium IT solutions and first-class customer service. When the experts endorse us, you can be sure that we’ll create the perfect remote working solution for you and your business. When you choose Wi-Manx for your remote working and collaboration solution, a dedicated Account Manager and our award-winning engineers will support you every step of the way.
So that was our April. Whatever uncertainty May might bring, whether we’re still at home or back at the office, you can be sure that Wi-Manx is here to support you and your business. Watch this space! We’ve got an exciting month ahead of us.