Enjoy peace of mind that your critical security and networking devices are properly maintained and configured on a regular basis with a Professionally Supported Device from Wi-Manx.
Enable you and your team to focus on core business projects by reallocating the time and money you currently invest in managing these devices.
With a Professionally Supported Device from Wi-Manx, our team of expert technical engineers will regularly monitor, manage and maintain your service.
When you choose a Professionally Supported Device, you remove the time and hassle spent managing your specific device and benefit from access to our team of expertly trained technical engineers.
We will manage your hardware device, as well as monitoring your device 24×365 to ensure that any issues are resolved quickly and that you are getting the most out of your solution.
Because we will proactively monitor your service, we will be able to fix any issues quickly and minimise any impact on your customers or your business. Additionally, we will undertake regular security health checks and ensure that your devices are backed up on a regular basis.
A Professionally Supported Device can be added seamlessly to all Firewall, Switch and Router devices supplied by Wi-Manx and comes with free configuration changes and support. *
We will carry out bi-annual health checks to cover software, firmware and security levels and device configuration with recommendations and priorities. Also, device configuration backups will be carried out every 24 hours, or on an adhoc basis upon request. **
By enjoying access to a higher level of technical ability then you may have readily available, you can free up time to focus on other areas within your business and leave the technical responsibilities of your Wi-Manx devices up to us.
* If more than three hours are required in a single month, or more than two hours for three consecutive months, additional hours may be chargeable.
** Does not cover undertaking software or firmware upgrades which are chargeable at standard rates.
Receive outstanding customer support and effective support.
A replacement device will be provided within 4 hours (IOM only) loaded with the latest backed up configuration if necessary.
Relax in the knowledge that your device is being properly managed and maintained on a regular basis to ensure maximum performance and security.
We will proactively monitor your service, ensuring any issues are dealt with quickly and your business experiences minimum disruption.
Benefit from 24/7 priority support with access to our technical support team at any time of day or night if required.
Reduce the need to hire employees with the required technical skills needed to maintain your devices and leave it up to us to manage and maintain.
Strengthen your hosted systems with a full range of managed security systems.Learn More
Bring together geographically dispersed sites and unify all communication.Learn More
Deliver a hosted telephone system with a wealth of features, delivering excellent value.Learn More
Bolster server security and availability by choosing our state-of-the-art datacentre to host your systems.Learn More
Choose a number from over 145 countries and 7,500 cities worldwide.Learn More
“Wi-Manx have been extremely helpful, particularly towards those with limited IT knowledge. I would recommend them in particular for their understanding of the needs and limited resources of a new small business”
“We are delighted to be able to use Wi-Manx as an Isle of Man based hosting provider. We are extremely impressed by Wi-Manx”
“We are delighted with the Wi-Manx team following the inception of our Hosted Desktop solution. We noticed immediately the difference in speed and productivity”
“We cannot underestimate the importance of reliable and high speed connectivity and the installation of our super-fast dedicated line from Wi-Manx further positions The Claremont as the hotel of choice for Island visitors.”