Hosted Telephony

Solution overview

• Fantastic range of business class telephony features
• Increase or decrease the amount of extensions required, totally scalable.
• All extensions on the system can call each other free of charge – regardless of geographical location.
• Can be managed remotely from a simple to use web interface
• Low cost calls to UK and International destinations
• All hosted in our secure and resilient datacentre.
• Can move to another location seamlessly

Choosing a phone system for your business can be tricky and often time consuming. Wi-Manx can offer your company a fully tailored solution which not only meets your telecommunication needs but will save you money as well.

Using technologies like Voice over IP means cost savings of up to 60% in some cases when making outbound calls.

Why hosted telephony?
Hosted telephony offers unmatched flexibility, cost savings, scalability and a range of features simply not available on a traditional system. The system uses proven Voice over IP (VoIP) technology which allows you to make and receive phone calls in a secure manner, from any location – using your internet connection. A rapid and seamless migration from a customer’s traditional system and phone lines is possible, with no disruption or change within your day-to-day working practices.

Reliable
The system is housed in Wi-Manx’s state-of-the-art Datacentre in Douglas which is underpinned by Wi-Manx’s next generation network. The facility has private connections to leading telecoms providers in the UK and Europe which delivers HD quality audio.

Cost Effective
Another key advantage of the hosted platform is its cost effectiveness. When compared with a conventional setup, the system offers real ongoing savings and scalability – with a low monthly charge that includes full access to the system. There are no expensive maintenance charges, upgrade fees or feature licenses. The low monthly rental provides the user with a rich feature set that includes conference calling, voicemail to e-mail, call forwarding, music on hold, IVR menu systems, call queues and access to our friendly, knowledgeable technical support team.

Easy to use
Customers have complete control of their phone system through a web interface. You can manage every aspect of the system remotely including the setting up of extensions, voicemail, night service, call forwarding and much more.

Choice of handsets
Wi-Manx offers a range of snom handsets including desk phones, conference phones, wireless phones, headsets and mobile client software. The system allows a user with a single extension to access their extension in multiple offices, at home or even on their mobile phone, simultaneously.

No large investment required from £8.00 per month
You pay a single monthly payment per user, this innovative package allows you to scale up your communication requirements as and when it best suits your company, safe in the knowledge that your telephony will never be out of date again! When new features are added, you get the benefit of them immediately with no fuss or inconvenience to your business. Simple and straightforward!

Features

• Voice mail
• Hunt groups
• Reception menu
• Agent queues
• Conference rooms
• Low cost calls
• Call recording
• Paging
• Hot desking
• Music on hold

Disaster Recovery
The hosted PBX has many applications in relation to disaster recovery. Many businesses are required to implement a disaster recovery strategy, which can be a challenge with on premise telephone systems. A hosted PBX solution overcomes this challenge and can play an integral part of any DR strategy, ensuring regulatory compliance.

Experience the system
The transition from an on-premise phone system to a hosted solution is easier than you think. Isle of Man, UK and even International numbers can be incorporated into the system with minimal disruption to your business. We’re so convinced that businesses will be impressed by the platform, the cost savings and the flexibility it delivers, we’re happy to arrange a no obligation demo or trial for interested clients. The system is suited to every type of business, from SOHO to large enterprises.

Pricing

Pricing is calculated on a per extension basis. Setup includes the configuration of the phone system and handsets.