Hosted offsite in our secure and resilient datacentre, our hosted telephony solution allows customers to remove their legacy onsite PBX and realise the benefits of a voice solution hosted in a world class data centre, via converged connectivity solutions.
This service provides a fully managed and more cost-effective solution for the customer, removing CAPEX and ongoing maintenance costs.
An enhanced, on demand feature set phone system with hardware, software, infrastructure and support – all for one fixed monthly price.
A more advanced solution for a fraction of the cost
No hardware means instant savings on your monthly phone bill and deployment costs.s.
Collaborate more effectively regardless of location using collaboration tools such as web conferencing and video meetings.
Offering unmatched flexibility and scalability combined with rapid and seamless migration.
Improve communication through the use of advanced phone features such as extension dialling, auto attendant, ring groups and more.
Our ambition has always been to pair high-quality tech solutions with first-rate support. This is why our award-winning support team are all trained to 3rd line standards and given comprehensive training on each of our products. Having a knowledgeable support team in place means that any technical enquiries can be dealt with quickly and efficiently – and that you won’t get stuck waiting for a resolution.
We allocate a unique ticket to every enquiry. This ensures that each issue raised is treated as an individual case. We never use scripts and aim to respond to help desk enquiries within 30 minutes. Whether you’re looking for cloud services, datacentre services, connectivity, managed IT or voice services, our support team will make sure that your solution is reliable and effective.
Connects voice and data into one platform
Instantly provisioned numbers, geographic/non-geographic, national/international
Upgrades are issued regularly which means your phone system is always up to date
No maintenance, upgrade, licence fees. Cheaper local and national calls
With an internet connection you can access remotely
Highly available and data centre hosted solution with Wi-Manx proactive monitoring and backups.
We will response quickly and efficiently to faults raised by the customer via phone and email.
Our technical experts will support your solution 24/7/365.
Demonstrated excellent technical understanding of the issues and was able to come up with multiple options to resolve issues and his communication throughout has been exemplary.
We value the advice and support from Wi-Manx in extending our community Wi-Fi service into more locations providing an excellent and innovative service to the community. Their high levels of customers service are highly valued by staff and help make it easy for us to deliver cost effective services.