Elissa means business

Elissa MorrisIsle of Man, November 2014 Wi-Manx have appointed Elissa Morris as a new Account Manager to work with their growing base of business hosting customers. Joining a highly skilled technical team, Elissa specialises in datacentre services, network, cloud, managed hosting and security solutions.

Joe Hughes, MD of Wi-Manx said of the hire:

“Elissa is now an integral part of our team and her extensive industry experience means she is set to excel in this role. Elissa’s technical knowledge coupled with her strong client focus will enable her to deliver technical solutions that meet the needs of our customers, and their businesses.”

Since graduating from Kingston University where she studied Film, Elissa went straight into a role as a production manager in London working with clients, budgets and film crew before returning to the island and making the crossover into IT. Offering a wealth of knowledge from two previous years at Domicilum, her appointment comes at an exciting time for Wi-Manx following news their full telecoms licence was granted.

Elissa went on to say of her new role:

“I’m extremely excited to join Wi-Manx as I believe there are a lot of opportunities to sink our teeth into especially since the recent expansion and becoming part of the Elite Comms Group. This move not only strengthened our core network reach, it expanded Wi-Manx’s specialised in-house technical team and moving forward it enhances our technical product portfolio.

It means we can accommodate our clients’ needs with more services and in more locations, acting as their single supplier of choice for network, voice and datacentre services.”

Wi-Manx already provide hosting and network services throughout the Isle of Man, UK and Europe. With the recent changes in regards to E-Gaming and UK licensing, Wi-Manx is well placed to service customers looking to host in the Isle of Man or the UK.

Elissa added: “The doors are open to the IOM, UK and European markets across a broad range of sectors. These are exciting times. The world is our oyster.”

New Telecoms Operator in the Isle of Man

Joe Hughes, Kate Hegarty and Simon DaniellIsle of Man, November 2014 The Isle of Man Communications Commission has granted a license amendment that will see Wi-Manx become the third Full Telecoms Operator in the Isle of Man. The new license will enable Wi-Manx to offer a full suite of internet, voice and networks services to the Isle of Man market.

The Douglas based company who recently celebrated ten years in business now has the freedom to expand their product portfolio, prompting further investment in their IPv6 multi-service network. The new license provides a platform on which Wi-Manx can launch a range of services that will lead to further choice and competition in the market.

MD of Wi-Manx, Joe Hughes said of the approval:

“This is great news for us as a business and great for the Isle of Man. A core focus of our business is now on the introduction of new and never before seen business solutions which will be rolled out in the New Year.”

Wi-Manx already owns and operates a pan European MPLS network, a state of the art data centre and supports several thousand residential and business customers through the Isle of Man, UK and Europe. Earlier this year, the provider was acquired by local company Elite Comms Group in a move that will place Wi-Manx in front of global leading brands such as Intercontinental Hotel Group, Yo Sushi and Jet 2.

Team ShotThe expanded portfolio of products coming in 2015 will include full voice services, SIP Trunking and a range of network services currently being developed for FTSE 100 Companies. Wi-Manx home users will go on to benefit from a wider range of services and even lower call costs using the Island’s most popular voice over IP solution.

Hughes continued:

“We have worked hard to get where we are today and this has been demonstrated in our licence extension, as well as our recent Awards for Excellence nomination for Customer Service of the Year. As the only wholly Manx owned Full Telecoms Operator, despite our successes elsewhere, the Isle of Man remains at the heart of our business.”

Wi-Manx offers local businesses free internet vulnerability scans

Stop Security BreachesIsle of Man, October 2014 – Wi-Manx are offering local businesses free internet vulnerability assessments worth £895 for a limited time to help companies uncover security flaws that would otherwise leave them exposed, potentially open to cyber-attacks and exploitation.

The limited time offer may highlight holes in your organisation’s internet security and each business will receive a free of charge comprehensive actionable report on the current state of their perimeter network and IT environment.

In the UK last year, 81% of large businesses and 60% of small businesses suffered a security breach. The most basic cyber-attack can grind a business to a halt and even the most sophisticated IT managers are hard pushed to ensure a full recovery is made – this is why prevention is key.

Managing Director of Wi-Manx Joe Hughes explains,

“Our vulnerability assessments will test your current security controls and assess the state of your internet facing systems. Testing for over 65,000 vulnerabilities, the technology is used by banks, Government agencies and leading e-commerce websites.”

Data loss and financial damage are key concerns, not forgetting the often irreparable damage to a company’s reputation. This is made worse by the fact only 52% of large businesses and 35% of small businesses have insurance that would cover them in the event of a breach.

Operating a world class, state of the art data centre, Wi-Manx have the expertise and insight to advise how to bolster the levels of security in your business. On average, the cost of a cyber-attack to a small business can cost £65-115k, not forgetting the amount of time needed to rectify the damage – most businesses simply do not recover.

Hughes continues,

“Whilst we want to help as many businesses as possible, the offer is only available for a limited time. We are encouraging interested parties to sign up for the service on our new website.

If you have any concerns or if you want peace of mind, we recommend you make the most of this offer that could save you thousands of pounds in the long run, especially if your business is aiming for future growth.

As Richard Clarke, the Whitehouse Cybersecurity Advisor once put it “If you spend more on coffee than on IT security, you will be hacked.”

Get in touch today to schedule your free Vulnerability Assessment (Limited time offer).

Wi-Manx plans to bring new era of communication to the Isle of Man

Isle of Man, September 2014 – As part of the first step in providing Islanders with enhanced communications solutions, Douglas-based Internet Service Provider, Wi-Manx has applied for a full telecoms licence.

While Wi-Manx is frequently ranked as one of fastest and most reliable broadband suppliers on the Isle of Man, the company is planning to excel further as part of a wider plan to bring new, cutting-edge technologies to the Isle of Man.

If successful in their application, the license will elevate the business to become a serious contender in the local communications market and become the only 100 per cent Manx-owned full service telecoms provider. The license will also enable Wi-Manx to extend its services from an internet services provider to a full service telecoms and unified communications provider offering fixed line voice services and next generation corporate solutions such as IP Telephony and SIP Trunking.

Managing Director of Wi-Manx Joe Hughes explains,

“This is a very exciting time for the business, and for the Isle of Man, should the license amendment be approved. The positive implications for consumers and businesses will be endless.”

Hughes continues,

“Aiming to deliver customer-centric solutions, this new era will open up the local market and allow for more competition in the telecoms arena. We’ve evolved a great deal over the last ten years, so our expansion to a full service telco which will serve the Island is a natural progression for us.”

“The approval of the license will give us the freedom to develop our product portfolio and further invest in our own IPv6 enabled network rather than relying on existing infrastructure, enabling us to improve service to Islanders for years to come.”

The communications commission will shortly be issuing a consultation on the matter. Following the consultation a ruling will be made on the application.

Wi-Manx success at Royal Manx Show

Thousands attended the Royal Manx Show 2014 and Wi-Manx – newcomers to the event; certainly put their own unique stamp on the annual festivity this year.

Celebrating all that is Manx, the local provider ran an iPad Mini colouring competition which saw kids of all ages draw their favourite thing about the Isle of Man – this gained an amazing 320 entries and the winner will be announced on the Wi-Manx Facebook page.

With free loom banding for kids, hundreds of cups of free tea and coffee kindly donated by Douglas based CuppaCo.com and plenty of other activities for everyone to enjoy, Wi-Manx certainly made an impression on show goers.

Joe Hughes said of the two day event:

“We really wanted to make a point of having a big space at this wonderful occasion. Focusing on children’s activities and offering complimentary tea and coffee for the adults was a great way to engage with local visitors and families alike.

We were keen to make sure those that stopped by our marquee had a great experience courtesy of Wi-Manx and our team were on hand to offer guidance, answer questions and we even had a few on the spot sign ups. I’ve had lots of messages from customers and friends saying what a great effort we made and we’ll definitely be back next year.”

On the Saturday Wi-Manx shared some of their marquee space with ‘The Big Beat’ a fundraising initiative aimed to raise money for the Hospice. With donations made by visitors and kids having fun with the public drum kit in the play area, Wi-Manx kindly added to what was collected and donated a further £1,000 to the cause. Donation for Big Beat

Andy James from The Big Beat said of the donation “A big thanks to Wi-Manx for supporting The Big Beat for Hospice and their donation has taken our total to over £7,500! We’d also like to thank all of their team for their help at the Royal Show.”

As well as over three hundred kids entering the iPad Mini colouring competition, over 430 adults signed up to win an iPad, a competition that you can still enter on their Facebook page.

To make a donation to the Big Beat page, please visit https://www.justgiving.com/BBFH.

Wi-Manx Give Serviced Offices Ultra-High Speed Fibre Connection

100Mbps InternetWi-Manx have installed a superfast fibre connection into serviced office provider Dixcart’s flagship building Britannia House. A gateway for many new start-ups and tech firms fresh to the island, Dixcart has been responsible for attracting dozens of companies to the island creating jobs and generating tangible benefits to the local economy. The move will give Dixcart’s customers the chance to access next generation speeds as well as the ability to connect to UK sites via the Wi-Manx core MPLS network.

Wi-Manx MD, Joe Hughes said of the rollout

“Dixcart share our view that high speed ubiquitous network access is a necessary tool for the modern connected economy. We are building out a fibre network with a minimum connection speed of 1Gbps and we’re proud to say Dixcart are the first to take advantage of this initiative. This service will bring genuine benefits and is one of many new disruptive services we will introduce into the marketplace.”

The installation comes with many benefits, including a flexible and scalable bandwidth setup giving Dixcart the power to carve up the connection between clients, offering speeds twice as fast as what clients have previously experienced.

Steve Corlett of Dixcart said:

“It’s very generous of Wi-Manx to provide us with this superfast connection. It gives us a strong proposition and competitive edge while providing our customers with world class technology, ensuring their businesses have the facilities to not only succeed, but to be the best in their field. The flexibility of this solution and the speed that we can provision dedicated bandwidth to Dixcart Business Centre clients fits perfectly with our needs.”

WiManx give serviced offers an ultra-high speed fibre internet connectionCatering to businesses in a range of different industries, Wi-Manx have ambitious plans to offer this kind of connectivity around the central business district due to the high level of interest shown by local businesses and building owners.  The service is a true next generation service, supporting IPv4 and IPv6 support, voice and a range of flexible WAN and managed services.

Fabienne Favray of TBS Internet, a tech firm and existing client of Dixcart went on to say

“Wi-Manx are known for their cutting edge solutions and this offering is a key demonstration of their ahead of the curve approach to business connectivity. As a technology company we understand the value of this new solution and feel lucky to benefit from the service.”

Wi-Manx will be installing superfast fibre connections throughout Douglas in the coming months. To learn how your business will benefit from an ultra-high speed fibre connection or to find out more about the service, email business@wimanx.com or contact 641188.

Elite Comms Group Acquires Wi-Manx

The Island’s only fully Manx owned communications business has hit the ground running after completing its first acquisition. Elite Comms Group has acquired Wi-Manx, an Isle of Man provider of datacentre, hosting and network solutions. The strategic move will see the Group inherit a highly skilled technical team, a state of the art datacentre and will connect Wi-Manx and its customers to the Group’s next generation network.

Kate Hegarty, Director at the Elite Group said:

“The acquisition of Wi-Manx was of particular interest to the Elite Group because hosting and network solutions are an integral part of our strategy. This acquisition further strengthens our connectivity and hosting portfolio and means we are the only 100% Manx owned communications company that operates its own pan-European MPLS and internet backbone.

The acquisition of Wi-Manx means customers now gain access to a next generation European network and direct access to a number of UK and Isle of Man carriers, datacentres and DR facilities. Our proposition is simple – we want our customers to benefit from pioneering services and unified communication platforms because these promote collaboration and turn IT and comms into revenue generating tools.”

Joe Hughes, Managing Director at Wi-Manx said of the deal:

“This is a really exciting time for Wi-Manx and our customers. Since our formation 10 years ago, Wi-Manx has grown to service several thousand loyal customers who value our first-class service and our forward-thinking approach to business and technology. The Elite Group recognised the market leading technical expertise at Wi-Manx and the benefits we would bring to the organisation. This deal will deliver business growth, a range of new and innovative services for our customers and enhance our existing portfolio of products, bringing many benefits to the Isle of Man.”

Wi-Manx was founded in 2004. A leading Isle of Man datacentre, cloud, voice and network solutions provider, Wi-Manx will remain the only wholly Manx owned communications, ISP and datacentre provider operating in the market.

The Elite Group own and operate a next generation Enhanced MPLS network that supports voice, internet, cloud and WAN services with unrivalled throughput, quality and performance.

Study Reveals Island is Streets Ahead of UK Broadband Usage

Isle of Man broadband usage Infographic

A recent island wide survey carried out by local internet company Wi-Manx has revealed the Isle of Man has a bigger appetite for multi device usage than the UK.

The activity known as “media meshing” (or media stacking) involves the use of more than one internet connected device at once.  Wi-Manx discovered nearly three quarters (73%) of local broadband users said that they regularly “media mesh” compared to just over half (53%) of UK residents, a figure that reflects the island’s widespread adoption of technology and the internet in everyday life.

In an attempt to understand the technology profile and media usage habits of homes on the Isle of Man, the survey, which gained over 480 local responses, also went on to look at reasons that drive respondent’s buying decisions when choosing a broadband provider. Interestingly, it was found that islanders rate reliability and super-fast broadband speeds as the most important factors when choosing a provider, whilst cost is seen as less of a factor.

MD Joe Hughes said of the survey

Joe Hughes

“We wanted to learn more about local broadband habits and find out what really matters to internet users in the Isle of Man and we were genuinely surprised by the findings. It was encouraging to see Manx residents truly value high levels of service and broadband speeds over price. If the service, speeds and customer experience are not up to scratch, the price becomes irrelevant.”

Respondents were asked to rate the importance of each factor on a scale of 1 to 10, where 1 is most important and 10 is least important.  Nearly three quarters rated speed as an important factor, with the reliability of service seen as the most important factor by far.

Only half the respondents believed price was the most important factor when choosing a broadband provider.

The survey, which included customers from all the Isle of Man broadband providers went on to uncover that 2 out of 5 households owns one or more connected devices and over a third of respondents have an online video subscription such as Netflix or Love Film, a stat that illustrates the shift in how we consume content today.

Joe Hughes continued

“Technology, and in particular, the internet, supports today’s media rich lifestyle – music, video, gaming & communication. We understood that our customers actively use a range of devices and services in their everyday life but we were shocked to realise just how big the Isle of Man’s media meshing appetite is, especially when compared to the UK.”

The widespread adoption of high speed internet in everyday life and the sheer number of connected devices puts a lot of focus on the home internet connection. The results are echoed by the fact Wi-Manx has seen a massive increase in the number of customers opting for our high speed 40Mbps Velocity services, after all, high speeds and service are key.

The survey demonstrates the fact households need to ensure they have a fast enough internet connection to support all the family members, their devices and any other emerging technologies or services.

Wi-Manx have consistently been rated the fastest Isle of Man broadband provider with the highest customer satisfaction by the independent service Net Index.

Isle of Man Embraces Digital Currency

BitcoinIn a time when Governments and regulatory bodies are scrambling to get a grip of Bitcoin and other crypto currencies, the Isle of Man is leading the way by thoroughly embracing the technology.

The inaugural meeting of the Manx Digital Currency Association took place on the 1st April. The event was a full house, attended by leading data hosting provider Wi-Manx along with prominent lawyers, bankers, software developers, miners and exchange operators from around Europe and further afield.  The meeting clearly demonstrated the desire for businesses to embrace Digital Currencies and how the Isle of Man was emerging as the “digital currency” place to do business.

The Isle of Man has recently featured in the Digital Currency press due to the work of Paul Davis, Group General Counsel for the Counting House Services group of companies. Paul has sought opinion from the Isle of Man Financial Services Commission (FSC) whose response suggests the Isle of Man is currently positioned as a Bitcoin (and Digital Currency) friendly jurisdiction. The facts and ruling are covered in a recent coindesk article.

There are countless businesses looking to embrace Digital Currencies and the Isle of Man business community is embracing the technology. There are numerous Digital Currency operations already setting up in the Island with several more potential start-ups attending yesterday’s meeting.

The benefits of doing business in the Isle of Man are well documented; world class infrastructure, highly skilled workforce, a can-do attitude in Government, competitive taxation and a reputation as a safe and compliant financial centre. All of these benefits, coupled with a forward-thinking approach to Digital Currencies, positions the Isle of Man at the forefront of the movement. It also shows a certain determination and desire for clarity in a world where Governments and regulatory bodies are struggling to legislate, let alone classify what a Digital Currency is.

Joe Hughes, Wi-Manx MD commented:

As a leading datacentre, hosting and network provider, Wi-Manx is already in discussion with leading exchange operators and software houses about relocating their core infrastructure and Digital Currency operations to the Isle of Man. Our experience in delivering robust, large-scale hosting solutions and embracing new technologies does give us that competitive edge.

Many of the Digital Currency organisations we have spoken to are true innovators, lean and technology focused, who, using their wealth of knowledge and technology know-how, have seized the opportunity. We are able to assist these businesses through a range of colocation, Cloud and dedicated server solutions, leaving them to manage their technical operations. They have a requirement for infrastructure and we can deliver that.

Many other businesses are approaching Digital Currencies, not from a technology angle, but from a commercial standpoint. Joe adds:

This type of business prefers a more hands-off approach to technology. This is where our range of managed hosting solutions are attractive, helping to accelerate product development and reducing time to market, crucial in such a fast moving ecosystem.

If Bitcoin and Digital Currencies are seen as an integral part of your business and you are interested to see how Wi-Manx and the Isle of Man can assist, then Joe invites businesses to get in touch. As an innovative, trusted hosting and technology partner, Wi-Manx can help. Wi-Manx work closely with Government and a network of professional advisors experienced in Digital Currencies.


World back up day – press release

How to Protect your Data on World Back Up Day

It shouldn’t take one day of the year to make us realise how important it is to back up our business’s data, but World Back Up Day reminds us to do exactly that.

Today is a day dedicated to encouraging people and companies all over the world to keep data safe and secure by backing up early and often.

With 78% of data loss and corruption caused by software or hardware malfunctions, 11% by human error, 7% by software failure, 2% by viruses and 1% by natural disasters – no matter what preventative measures you take, you simply can’t predict every eventuality. From the most robust firewall to unbeatable threat management, these will do little to protect your businesses data in the event of human error or Mother Nature and her volatile ways. This is why your ultimate data protection and security must come in the form of a backup that gives your business the best chance of recovery.

On an individual basis it is much simpler: MD of Wi-Manx Joe Hughes explains;

Joe Hughes

“A backup is a second copy of all your important files — for example, your family photos, home videos, documents and emails. Instead of storing it all in one place (like your computer), you keep another copy of everything somewhere safe.”

“However, when we begin to apply this to businesses, we see that the sheer amount of data and the importance of this data take back-up planning to a whole other level.

There are a lot of businesses that don’t pay attention to back-ups, until it’s too late.”

Joe asks

“So why is it important for every business to review their back up plans and systems?”

“Poorly designed back-up solutions or mishandled information puts businesses at risk. The obvious answer is that without a back-up system, should your on-site systems fail you have the potential to lose all of your information since your company’s beginnings. How would the loss of customer information, projects, accounting information, or sales and marketing collateral affect your company? For many, it could be impossible to recover.”

Backing up company data is now becoming more important than ever, as we create more and more information every day. In fact, every two days we create as much information as we did from the dawn of civilisation up until 2003.

Joe continues

“Backing up your data in a resilient and secure environment, preferably off-site, also protects your data from viruses, theft, hardware failure, accidental deletion and any physical on site disaster such as fire or floods.”

But what can businesses do on World Back Up Day?

“We want to urge businesses to use this day to take a quick look at their back up procedures and systems and also to just undertake some key research into back-up solutions on the market. Data storage solutions are changing every day so it is important for IT managers to keep ahead of the curve.”

“In 2014 they will be under pressure to protect and secure data in resilient environments that guarantees virtually no downtime. The need for reliable and instant disaster recovery and business continuity solutions that promise 99.99% up time will continue to drive businesses to reconsider their data storage options over the next 12 months, and subsequently invest in virtualisation.

Virtualisation, in the computing sense, involves creating virtual versions of resources such as operating systems and computer storage. Many businesses are now using cloud storage and back-up solutions to limit the amount of hardware on site and keep cost management under control.“

For more information on back-up solutions, or for a free review of your back up procedures, contact Joe Hughes at Wi-Manx today on 01624 641188.