Wi-Manx give serviced offices an ultra-high speed fibre internet connection

100Mbps InternetWi-Manx have installed a superfast fibre connection into serviced office provider Dixcart’s flagship building Britannia House. A gateway for many new start-ups and tech firms fresh to the island, Dixcart has been responsible for attracting dozens of companies to the island creating jobs and generating tangible benefits to the local economy. The move will give Dixcart’s customers the chance to access next generation speeds as well as the ability to connect to UK sites via the Wi-Manx core MPLS network.

Wi-Manx MD, Joe Hughes said of the rollout

“Dixcart share our view that high speed ubiquitous network access is a necessary tool for the modern connected economy. We are building out a fibre network with a minimum connection speed of 1Gbps and we’re proud to say Dixcart are the first to take advantage of this initiative. This service will bring genuine benefits and is one of many new disruptive services we will introduce into the marketplace.”

The installation comes with many benefits, including a flexible and scalable bandwidth setup giving Dixcart the power to carve up the connection between clients, offering speeds twice as fast as what clients have previously experienced.

Steve Corlett of Dixcart said:

“It’s very generous of Wi-Manx to provide us with this superfast connection. It gives us a strong proposition and competitive edge while providing our customers with world class technology, ensuring their businesses have the facilities to not only succeed, but to be the best in their field. The flexibility of this solution and the speed that we can provision dedicated bandwidth to Dixcart Business Centre clients fits perfectly with our needs.”

WiManx give serviced offers an ultra-high speed fibre internet connectionCatering to businesses in a range of different industries, Wi-Manx have ambitious plans to offer this kind of connectivity around the central business district due to the high level of interest shown by local businesses and building owners.  The service is a true next generation service, supporting IPv4 and IPv6 support, voice and a range of flexible WAN and managed services.

Fabienne Favray of TBS Internet, a tech firm and existing client of Dixcart went on to say

“Wi-Manx are known for their cutting edge solutions and this offering is a key demonstration of their ahead of the curve approach to business connectivity. As a technology company we understand the value of this new solution and feel lucky to benefit from the service.”

Wi-Manx will be installing superfast fibre connections throughout Douglas in the coming months. To learn how your business will benefit from an ultra-high speed fibre connection or to find out more about the service, email business@wimanx.com or contact 641188.

Elite Comms Group acquires Wi-Manx

The Island’s only fully Manx owned communications business has hit the ground running after completing its first acquisition. Elite Comms Group has acquired Wi-Manx, an Isle of Man provider of datacentre, hosting and network solutions. The strategic move will see the Group inherit a highly skilled technical team, a state of the art datacentre and will connect Wi-Manx and its customers to the Group’s next generation network.

Kate Hegarty, Director at the Elite Group said:

“The acquisition of Wi-Manx was of particular interest to the Elite Group because hosting and network solutions are an integral part of our strategy. This acquisition further strengthens our connectivity and hosting portfolio and means we are the only 100% Manx owned communications company that operates its own pan-European MPLS and internet backbone.

The acquisition of Wi-Manx means customers now gain access to a next generation European network and direct access to a number of UK and Isle of Man carriers, datacentres and DR facilities. Our proposition is simple – we want our customers to benefit from pioneering services and unified communication platforms because these promote collaboration and turn IT and comms into revenue generating tools.”

Joe Hughes, Managing Director at Wi-Manx said of the deal:

“This is a really exciting time for Wi-Manx and our customers. Since our formation 10 years ago, Wi-Manx has grown to service several thousand loyal customers who value our first-class service and our forward-thinking approach to business and technology. The Elite Group recognised the market leading technical expertise at Wi-Manx and the benefits we would bring to the organisation. This deal will deliver business growth, a range of new and innovative services for our customers and enhance our existing portfolio of products, bringing many benefits to the Isle of Man.”

Wi-Manx was founded in 2004. A leading Isle of Man datacentre, cloud, voice and network solutions provider, Wi-Manx will remain the only wholly Manx owned communications, ISP and datacentre provider operating in the market.

The Elite Group own and operate a next generation Enhanced MPLS network that supports voice, internet, cloud and WAN services with unrivalled throughput, quality and performance.

Study reveals island is streets ahead of UK broadband usage

Infographic

A recent island wide survey carried out by local internet company Wi-Manx has revealed the Isle of Man has a bigger appetite for multi device usage than the UK.

The activity known as “media meshing” (or media stacking) involves the use of more than one internet connected device at once.  Wi-Manx discovered nearly three quarters (73%) of local broadband users said that they regularly “media mesh” compared to just over half (53%) of UK residents, a figure that reflects the island’s widespread adoption of technology and the internet in everyday life.

In an attempt to understand the technology profile and media usage habits of homes on the Isle of Man, the survey, which gained over 480 local responses, also went on to look at reasons that drive respondent’s buying decisions when choosing a broadband provider. Interestingly, it was found that islanders rate reliability and super-fast broadband speeds as the most important factors when choosing a provider, whilst cost is seen as less of a factor.

MD Joe Hughes said of the survey

Joe Hughes

“We wanted to learn more about local broadband habits and find out what really matters to internet users in the Isle of Man and we were genuinely surprised by the findings. It was encouraging to see Manx residents truly value high levels of service and broadband speeds over price. If the service, speeds and customer experience are not up to scratch, the price becomes irrelevant.”

Respondents were asked to rate the importance of each factor on a scale of 1 to 10, where 1 is most important and 10 is least important.  Nearly three quarters rated speed as an important factor, with the reliability of service seen as the most important factor by far.

Only half the respondents believed price was the most important factor when choosing a broadband provider.

The survey, which included customers from all the Isle of Man broadband providers went on to uncover that 2 out of 5 households owns one or more connected devices and over a third of respondents have an online video subscription such as Netflix or Love Film, a stat that illustrates the shift in how we consume content today.

Joe Hughes continued

Wi-Manx

“Technology, and in particular, the internet, supports today’s media rich lifestyle – music, video, gaming & communication. We understood that our customers actively use a range of devices and services in their everyday life but we were shocked to realise just how big the Isle of Man’s media meshing appetite is, especially when compared to the UK.”

The widespread adoption of high speed internet in everyday life and the sheer number of connected devices puts a lot of focus on the home internet connection. The results are echoed by the fact Wi-Manx has seen a massive increase in the number of customers opting for our high speed 40Mbps Velocity services, after all, high speeds and service are key.

The survey demonstrates the fact households need to ensure they have a fast enough internet connection to support all the family members, their devices and any other emerging technologies or services.

Wi-Manx have consistently been rated the fastest broadband provider with the highest customer satisfaction by the independent service Net Index.

Government announcement marks beginning of new digital currency agenda

Following today’s government announcement that states the Isle of Man will proactively monitor and control innovations within the digital currency arena, Wi-Manx are proud to be sponsoring the Junior Chamber of Commerce event “Bitcoin – An opportunity for the Isle fF Man?” a timely affair next week that will explore the many opportunities Bitcoin can bring the island as we continue to move towards a digital economy.

Backed by the DED’s Director of E-Business Development, Peter Greenhil commented “The JCC event will offer a great opportunity for those wanting to learn more about digital currency and how it will affect them.

We welcome those on the island who can meet the necessary standards and we will continue to work the FSC and Department of Home Affairs to ensure a fair and appropriate regime is implemented. Of course this takes time as the market is constantly changing however I am confident this will be successful.”

Guests attending the event at the Palace Hotel on 18th June from 7am will be treated to an insight into Bitcoin and other e-currencies courtesy of the event’s speaker and industry expert Paul Davis who is the Founder of the Manx Digital Currency Association.

Sponsored by Wi-Manx, MD Joe Hughes believes this breakfast briefing will be a brilliant opportunity for people to learn more and ask questions relevant to them and their industry.

Isle of Man Embraces Digital Currency

BitcoinIn a time when Governments and regulatory bodies are scrambling to get a grip of Bitcoin and other crypto currencies, the Isle of Man is leading the way by thoroughly embracing the technology.

The inaugural meeting of the Manx Digital Currency Association took place on the 1st April. The event was a full house, attended by leading data hosting provider Wi-Manx along with prominent lawyers, bankers, software developers, miners and exchange operators from around Europe and further afield.  The meeting clearly demonstrated the desire for businesses to embrace Digital Currencies and how the Isle of Man was emerging as the “digital currency” place to do business.

The Isle of Man has recently featured in the Digital Currency press due to the work of Paul Davis, Group General Counsel for the Counting House Services group of companies. Paul has sought opinion from the Isle of Man Financial Services Commission (FSC) whose response suggests the Isle of Man is currently positioned as a Bitcoin (and Digital Currency) friendly jurisdiction. The facts and ruling are covered in a recent coindesk article.

There are countless businesses looking to embrace Digital Currencies and the Isle of Man business community is embracing the technology. There are numerous Digital Currency operations already setting up in the Island with several more potential start-ups attending yesterday’s meeting.

The benefits of doing business in the Isle of Man are well documented; world class infrastructure, highly skilled workforce, a can-do attitude in Government, competitive taxation and a reputation as a safe and compliant financial centre. All of these benefits, coupled with a forward-thinking approach to Digital Currencies, positions the Isle of Man at the forefront of the movement. It also shows a certain determination and desire for clarity in a world where Governments and regulatory bodies are struggling to legislate, let alone classify what a Digital Currency is.

Joe Hughes, Wi-Manx MD commented:

As a leading datacentre, hosting and network provider, Wi-Manx is already in discussion with leading exchange operators and software houses about relocating their core infrastructure and Digital Currency operations to the Isle of Man. Our experience in delivering robust, large-scale hosting solutions and embracing new technologies does give us that competitive edge.

Many of the Digital Currency organisations we have spoken to are true innovators, lean and technology focused, who, using their wealth of knowledge and technology know-how, have seized the opportunity. We are able to assist these businesses through a range of colocation, Cloud and dedicated server solutions, leaving them to manage their technical operations. They have a requirement for infrastructure and we can deliver that.

Many other businesses are approaching Digital Currencies, not from a technology angle, but from a commercial standpoint. Joe adds:

This type of business prefers a more hands-off approach to technology. This is where our range of managed hosting solutions are attractive, helping to accelerate product development and reducing time to market, crucial in such a fast moving ecosystem.

If Bitcoin and Digital Currencies are seen as an integral part of your business and you are interested to see how Wi-Manx and the Isle of Man can assist, then Joe invites businesses to get in touch. As an innovative, trusted hosting and technology partner, Wi-Manx can help. Wi-Manx work closely with Government and a network of professional advisors experienced in Digital Currencies.

 

WorldBackupDay

World back up day – press release

How to Protect your Data on World Back Up Day

It shouldn’t take one day of the year to make us realise how important it is to back up our business’s data, but World Back Up Day reminds us to do exactly that.

Today is a day dedicated to encouraging people and companies all over the world to keep data safe and secure by backing up early and often.

With 78% of data loss and corruption caused by software or hardware malfunctions, 11% by human error, 7% by software failure, 2% by viruses and 1% by natural disasters – no matter what preventative measures you take, you simply can’t predict every eventuality. From the most robust firewall to unbeatable threat management, these will do little to protect your businesses data in the event of human error or Mother Nature and her volatile ways. This is why your ultimate data protection and security must come in the form of a backup that gives your business the best chance of recovery.

On an individual basis it is much simpler: MD of Wi-Manx Joe Hughes explains;

Joe Hughes

“A backup is a second copy of all your important files — for example, your family photos, home videos, documents and emails. Instead of storing it all in one place (like your computer), you keep another copy of everything somewhere safe.”

“However, when we begin to apply this to businesses, we see that the sheer amount of data and the importance of this data take back-up planning to a whole other level.

There are a lot of businesses that don’t pay attention to back-ups, until it’s too late.”

Joe asks

“So why is it important for every business to review their back up plans and systems?”

“Poorly designed back-up solutions or mishandled information puts businesses at risk. The obvious answer is that without a back-up system, should your on-site systems fail you have the potential to lose all of your information since your company’s beginnings. How would the loss of customer information, projects, accounting information, or sales and marketing collateral affect your company? For many, it could be impossible to recover.”

Backing up company data is now becoming more important than ever, as we create more and more information every day. In fact, every two days we create as much information as we did from the dawn of civilisation up until 2003.

Joe continues

“Backing up your data in a resilient and secure environment, preferably off-site, also protects your data from viruses, theft, hardware failure, accidental deletion and any physical on site disaster such as fire or floods.”

But what can businesses do on World Back Up Day?

“We want to urge businesses to use this day to take a quick look at their back up procedures and systems and also to just undertake some key research into back-up solutions on the market. Data storage solutions are changing every day so it is important for IT managers to keep ahead of the curve.”

“In 2014 they will be under pressure to protect and secure data in resilient environments that guarantees virtually no downtime. The need for reliable and instant disaster recovery and business continuity solutions that promise 99.99% up time will continue to drive businesses to reconsider their data storage options over the next 12 months, and subsequently invest in virtualisation.

Virtualisation, in the computing sense, involves creating virtual versions of resources such as operating systems and computer storage. Many businesses are now using cloud storage and back-up solutions to limit the amount of hardware on site and keep cost management under control.“

For more information on back-up solutions, or for a free review of your back up procedures, contact Joe Hughes at Wi-Manx today on 01624 641188.

 

 

 

 

Wi-Manx appoints Tim Cass as new CTO

Wi-Manx CTO

Tim Cass – Wi-Manx CTO

Local hosting, network and internet service provider Wi-Manx have appointed Tim Cass as their new Chief Technical Officer to aide with the company’s ambitious growth strategy.

Bringing years of industry experience to the role, Tim will be responsible for every aspect of the businesses’ infrastructure which is supported by their state of the art datacentre. His appointment marks significant expansion for the business which remains the only truly Manx owned network and hosting solutions provider.

Joe Hughes, Managing Director at Wi-Manx welcomed Tim to the team:

“Wi-Manx is committed to service excellence and this core value remains at the heart of our operation. We are delighted to have someone of Tim’s calibre joining our team. Tim has a proven track record in the hosting and datacentre space, something that Wi-Manx were keen to benefit from.

Tim now heads up a team of skilled engineers who are responsible for the intricate details of the Wi-Manx infrastructure, including our own Heywood House datacentre. He will play a pivotal role in the expansion of our business into new markets and I am sure he will build on our reputation for delivering high levels of service and technical innovation.”

Offering a wealth of knowledge from his previous positions with Domicilium and Netcetera, Tim was an early pioneer of the island’s burgeoning E-Gaming industry during the turn of the millennium, which saw him pave the way for the island’s future infrastructure, creating a resilient road map that has helped transform the Isle of Man into a leading E Business destination.

Speaking of his successful past experience, Tim says.

“I have always been passionate about IT solutions and in 1999 I firmly believed the future lay in networks, datacentres and hosting. I made the decisive move from the finance sector just when the unprecedented growth of E-Gaming started on the Isle of Man.

This early involvement meant I formed a key role in helping develop the extensive datacentre and network infrastructure that now underpins one of the most successful industries in the Isle of Man’s history.”

Looking to the future of Wi-Manx, Tim comments:

“When Joe was appointed Director at Wi-Manx, I knew the company would be on the track to success. I had always appreciated their honest, direct and solution orientated approach to business.
The opportunity to work at Wi-Manx was a very attractive proposition for me; being able to collaborate with such a talented team of people always creates a highly dynamic and exciting working environment. I am delighted to be joining Wi-Manx having seen them emerge as a real challenger in the marketplace.”


For more information contact:
Laura Daly Press Contact 0844 875 0003
About Wi-Manx

Wi-Manx owns and operates its own Isle of Man datacentre and provides solutions for the most demanding of hosting environments. Delivering a range of hosting, voice, internet and datacentre services to several markets, the business remains the only truly Manx owned network and hosting solutions provide on the Isle of Man.

 

DR

Business Continuity & Disaster Recovery Awareness Week

Quick note to say the Wi-Manx hosting, broadband and voice networks are fully operational. The outages experienced elsewhere today have not affected us in any way because of our resilient network architecture.

As part of Business Continuity & Disaster Recovery Awareness week we’re inviting businesses of all sizes to get in touch for their free Risk Assessment Review!

Call us now on 01624 641188 or email business@wimanx.com.

Colocation Series #5 – Cooling

Stulz CRAC UnitEquipment hosted in a datacentre generates heat. To ensure the uninterrupted operation of the equipment, sufficient cooling needs to be provided in order to maintain an optimal operational environment. Maintaining temperature is a key consideration but it is also important to maintain the right humidity and airflow levels.

Datacentres utilise air-conditioning units, also known as Computer Room Air Conditions (CRAC) or Computer Room Air Handlers (CRAH) units. These are larger, more fault-tolerant and higher-end versions of your office air-conditioner. CRAC units come in many sizes, form-factors and utilise a range of different cooling concepts but the purpose remains the same: to remove the heat, cool the environment and in some cases, maintain the optimal humidity levels.

From a simplistic standpoint, CRAC units blow out cold air which keeps the room and the equipment cool. The actual definition of cold does vary and the actual temperature is generally determined by the provider. ASHRAE (the American Society of Heating, Refrigerating and Air-Conditioning Engineers) releases various recommendations and white-papers relating to optimal temperatures of operation in a datacentre environment. This process is also undertaken by a number of ICT equipment vendors and air-conditioning suppliers. In short, there is no single right answer.

A temperature between 20 and 22 degrees was generally considered the norm. Since then, in the pursuit of higher levels of efficiency, many of the old attitudes towards cooling have changed. Numerous recent studies have proven that servers are far more tolerant to marginally higher temperatures and therefore can quite happily run effectively at temperatures exceeding 24 degrees+. Google is widely believed to operate their servers at intake temperatures of ~27 degrees, far higher than your average server room. The catalyst for this rise in temperature is energy efficiency, environmental factors and, ultimately, cost savings.

The complete datacentre cooling lifecycle is outside the scope of this article but I have included some links below which outline a number of topics. Within this article, I will briefly outline how the Heywood House datacentre is cooled, how the environment is monitored and how Wi-Manx utilises free-cooling to achieve higher levels of efficiencies and a lower PUE.

Heywood House Cooling

Our Isle of Man datacentre uses a combination of cooling technologies:

  • Cold aisle containment
  • Chilled Water
  • Free Cooling

Cold-Aisle Containment

Cold-Aisle containment in our Isle of Man datacentre

Aisle containment is a system designed to ensure separation of hot and cold air in a datacentre environment. Wi-Manx uses a cold-aisle containment system alongside high-end CRAC units from the renowned manufacturer Stulz. Cold aisle containment means the cold air is distributed into an enclosed corridor at the front of the racks and the exhaust air is expelled to the rear. The aisle concept ensures the front and back of the racks are fully separated. The separation achieved through the aisle system delivers higher levels of efficiencies when compared to traditional systems. The cold-aisle concept is explained here.

Chilled Water

Our datacentre uses a chilled water system. This system uses chilled water that flows around the datacentre in a secure, steel pipe-work system. This water is then supplied to the CRAC units which then use this to cool the datacentre environment. Chilled water is one of the most common systems used in datacentre environments as it is proven to be reliable, energy efficient and supports a variety of cooling deployments.

For the water to remain chilled, it needs to be cooled by an external device – this could be in the form of a chiller or a dry-air-cooler. Outdoor dry-air coolers leverage the free-cooling concept.

Free Cooling

Free Cooling is a term coined to describe a means of leveraging the natural environment and ambient temperatures to aid air conditioning systems. In effect, if the outdoor temperature is 19 degrees C and the indoor temperature is to be maintained at 22 degrees C, then it makes sense to try and use the temperatures as they exist outside of the datacentre.  Free Cooling is a large topic in itself with many different technologies and definitions that vary from vendor to vendor.

The Free Cooling used at Heywood House consists of high performance dry-air-coolers which use the ambient temperatures of the Isle of Man to cool the chilled-water loop.