Wi-Manx to Play Key Role at ManxBioMed Conference

Isle of Man, December 2014 

This year Wi-Manx have been selected to represent the data and telecoms industry at the 2014 ManxBioMed Conference. Acting as official advisors, the annual two day event will be held at the Claremont Hotel and will look to gather industry experts, investors and esteemed members of the ManxBioMed Cluster.

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Elissa means business

Wi-Manx have appointed Elissa Morris as a new Account Manager to work with their growing base of business hosting customers. Joining a highly skilled technical team, Elissa specialises in datacentre services, network, cloud, managed hosting and security solutions.

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Wi-Manx plans to bring new era of communication to the Isle of Man

As part of the first step in providing Islanders with enhanced communications solutions, Douglas-based Internet Service Provider, Wi-Manx has applied for a full telecoms licence. While Wi-Manx is frequently ranked as one of fastest and most reliable broadband suppliers on the Isle of Man, the company is planning to excel further as part of a wider plan to bring new, cutting-edge technologies to the Isle of Man.

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Elite Comms Group Acquires Wi-Manx

The Island’s only fully Manx owned communications business has hit the ground running after completing its first acquisition. Elite Comms Group has acquired Wi-Manx, an Isle of Man provider of datacentre, hosting and network solutions. The strategic move will see the Group inherit a highly skilled technical team, a state of the art datacentre and will connect Wi-Manx and its customers to the Group’s next generation network.

Kate Hegarty, Director at the Elite Group said:

“The acquisition of Wi-Manx was of particular interest to the Elite Group because hosting and network solutions are an integral part of our strategy. This acquisition further strengthens our connectivity and hosting portfolio and means we are the only 100% Manx owned communications company that operates its own pan-European MPLS and internet backbone.

The acquisition of Wi-Manx means customers now gain access to a next generation European network and direct access to a number of UK and Isle of Man carriers, datacentres and DR facilities. Our proposition is simple – we want our customers to benefit from pioneering services and unified communication platforms because these promote collaboration and turn IT and comms into revenue generating tools.”

Joe Hughes, Managing Director at Wi-Manx said of the deal:

“This is a really exciting time for Wi-Manx and our customers. Since our formation 10 years ago, Wi-Manx has grown to service several thousand loyal customers who value our first-class service and our forward-thinking approach to business and technology. The Elite Group recognised the market leading technical expertise at Wi-Manx and the benefits we would bring to the organisation. This deal will deliver business growth, a range of new and innovative services for our customers and enhance our existing portfolio of products, bringing many benefits to the Isle of Man.”

Wi-Manx was founded in 2004. A leading Isle of Man datacentre, cloud, voice and network solutions provider, Wi-Manx will remain the only wholly Manx owned communications, ISP and datacentre provider operating in the market.

The Elite Group own and operate a next generation Enhanced MPLS network that supports voice, internet, cloud and WAN services with unrivalled throughput, quality and performance.

Study Reveals Island is Streets Ahead of UK Broadband Usage

Isle of Man broadband usage Infographic

A recent island wide survey carried out by local internet company Wi-Manx has revealed the Isle of Man has a bigger appetite for multi device usage than the UK.

The activity known as “media meshing” (or media stacking) involves the use of more than one internet connected device at once.  Wi-Manx discovered nearly three quarters (73%) of local broadband users said that they regularly “media mesh” compared to just over half (53%) of UK residents, a figure that reflects the island’s widespread adoption of technology and the internet in everyday life.

In an attempt to understand the technology profile and media usage habits of homes on the Isle of Man, the survey, which gained over 480 local responses, also went on to look at reasons that drive respondent’s buying decisions when choosing a broadband provider. Interestingly, it was found that islanders rate reliability and super-fast broadband speeds as the most important factors when choosing a provider, whilst cost is seen as less of a factor.

MD Joe Hughes said of the survey

Joe Hughes

“We wanted to learn more about local broadband habits and find out what really matters to internet users in the Isle of Man and we were genuinely surprised by the findings. It was encouraging to see Manx residents truly value high levels of service and broadband speeds over price. If the service, speeds and customer experience are not up to scratch, the price becomes irrelevant.”

Respondents were asked to rate the importance of each factor on a scale of 1 to 10, where 1 is most important and 10 is least important.  Nearly three quarters rated speed as an important factor, with the reliability of service seen as the most important factor by far.

Only half the respondents believed price was the most important factor when choosing a broadband provider.

The survey, which included customers from all the Isle of Man broadband providers went on to uncover that 2 out of 5 households owns one or more connected devices and over a third of respondents have an online video subscription such as Netflix or Love Film, a stat that illustrates the shift in how we consume content today.

Joe Hughes continued

“Technology, and in particular, the internet, supports today’s media rich lifestyle – music, video, gaming & communication. We understood that our customers actively use a range of devices and services in their everyday life but we were shocked to realise just how big the Isle of Man’s media meshing appetite is, especially when compared to the UK.”

The widespread adoption of high speed internet in everyday life and the sheer number of connected devices puts a lot of focus on the home internet connection. The results are echoed by the fact Wi-Manx has seen a massive increase in the number of customers opting for our high speed 40Mbps Velocity services, after all, high speeds and service are key.

The survey demonstrates the fact households need to ensure they have a fast enough internet connection to support all the family members, their devices and any other emerging technologies or services.

Wi-Manx have consistently been rated the fastest Isle of Man broadband provider with the highest customer satisfaction by the independent service Net Index.