As a local provider, we’re committed to resolving any customer problems as quickly as possible and with minimum disruption. All enquiries and issues are dealt with by our Douglas-based technical support team, whether that’s getting some help setting up your router or a detailed analysis of your database’s performance.
Wi-Manx have announced the investment of £600,000 into their state of the art data centre and network to launch Converged Connectivity to island businesses. The launch of the converged proposition is the culmination of a six-month product development and investment project to enhance existing services and launch new technologies.
Wi-Manx’s hosted contact centre came about because we were looking to gain more control over our outbound marketing campaigns. Rather than relying on legacy costly technology, we were looking for innovation to help us measure results and drive growth. Wi-Manx suggested a hosted contact centre platform to optimise our performance and once implemented we saw an immediate return on investment.