Wi-Manx marked an unprecedented year of growth with a ‘SuperManx’ theme at this year’s Royal Show. Celebrating in style with a busy marquee full of kid’s activities and fun for all the family, one year one on since becoming part of The Elite Group, the strategic partnership has seen Wi-Manx launch two island first products and win the award for Customer Service of the Year.
Wi-Manx said of the two day event:
“The Royal Show has become a great way of interacting with our customers face to face and this year, once again, we wanted to make a great effort to entertain the kids. We achieved this by running a Cape Photo Competition which went down really well with parents and children. The ‘superhero’ photo with the most likes on Facebook won an iPad Mini and the winning photo had over 300 likes.
Similar to last year when we teamed up with Big Beat for Hospice, this year we wanted to involve a charity again and we were really pleased to welcome Victim Support to share our space over the two days. They managed to raise over £110 which is fantastic because we know how important fundraising support is to local charities.”
With a messy play area for kids and hundreds of cups of free tea and coffee for visitors, the Wi-Manx team certainly stood out from the crowd with their red “W” super hero capes, Rachael Cringle, Corporate Account Manager went on to say:
“The Royal Show is a great family event and you have to embrace that. I was looking after the Business Desk in our marquee and I had some really interesting conversations with local business owners. People are always very responsive towards Wi-Manx, especially in the business community so it was fantastic to go out there and represent the brand at such a well established event.”
It’s been a whirlwind 12 months for the telecoms provider having won the Customer Service of the Year Award at last year’s Awards for Excellence, the company then went on to gain a full telecoms license and since the beginning of 2015 they have brought out two brand new island first B2B services; a hosted contact centre product and a new range of global services designed to give local businesses a global reach.
“Looking to the future we are eagerly awaiting the introduction of Fixed Number Portability (FNP). In preparation we are further enhancing our SIP product to carry inbound as well as outbound traffic and we will launch our own number range.”